Top Support Questions
Refunds are handled differently by each school district in accordance with their policies. Please contact your school district for more information.
HPS may charge a Program Fee in connection with the Services and/or transactions processed through the Services. If a Program Fee is charged, it will be displayed onscreen before you complete the payment transaction. By completing the transaction, you are agreeing to pay the Program Fee to HPS. The school or school district may remit the Program Fee to HPS.
Transferring funds between students on your account must be done by the district or school, in accordance with school district policies. If both students attend the same school, you may contact the school’s cafeteria manager for assistance. If both students attend different schools, please contact the district’s food service department.
Yes, you will be all set and ready to go after you sign up.
You can continue using your MySchoolBucks account as long as your new school uses MySchoolBucks!
If you are changing schools within the same school district, MySchoolBucks is automatically updated with your student’s enrollment information. If you use AutoPay, you will need to cancel your existing schedule and setup a new one.
If your student is attending a new school in a different district, click the “district selector” at the top of account settings page to add a new school district to your profile. MySchoolBucks.com will provide a list of available school districts during the sign up process.
How Your District Can Help
Please contact your school directly for information regarding the balance of your account, refunds, balance transfers, or if your child appears to be enrolled in the wrong school.
Still Need Assistance?
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